Coming Soon: Your New Customer Portal
We’re excited to let you know that on 14th-15th September, we’ll be introducing our new Customer Portal, which will replace the current MyHome portal.
This new portal is part of our updated housing management system and has been designed to provide a more modern, easy-to-use experience while keeping the services you rely on.
What you can do
- Request repairs for your home, block, or estate and upload photos or videos
- Pay your rent online and view real-time account updates
- Manage your profile and update your details
- Raise complaints, ASB cases, and general enquiries
- Access your account anytime, on mobile or desktop
What’s changing?
You will no longer be able to diagnose repairs using the pictorial tool or book appointments directly. Instead, you can submit a repair request with photos or videos, and our team will arrange the appointment and keep you updated through the portal.
We’ll be sharing more information, including how to get started, over the coming weeks.
